Since Open AI released ChatGPT for public use on November 30, 2022, its rate of adoption by the public has been explosive and appears to be increasing at a near exponential rate. Within two months after its public release, it had acquired an estimated 100 million users and surpassed one billion page visits by the end of February, 2023 — an increase unprecedented and creating strong incentives for other generative AI systems to join the fray.
In its official announcement of the release to the public of ChatGPT, Open AI stated very clearly that the system would sometimes generate errors of fact and other types of mistakes in a random manner difficult to predict. It also warned potential users of the urgency of checking ChatGPT responses to user queries against other sources for verification. Most other Generative AI systems have issued similar warnings.
The cumulative impact of the public release of ChatGPT, followed by the public release of other generative AI chat systems, is yet to be determined. However, it will be disruptive— at least in the near term — and may require significant changes to the workplace. Some of these changes might very well involve introducing what I would call error management systems to help manage the deluge of items generated by ChatGPT and other systems in a more organized manner.